Hard Rock Hotels Cancun


Palace Resorts Hard Rock Cancun

At the unique Cancun beach resort, we’ve created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a rock star paradise, which reflects our Mexican setting and cosmopolitan flair. 15 minutes from Cancun Airport.


    From here on out you’re not on vacation. No, you’re on a journey through spine-tingling surroundings and crowd-pleasing amenities studded with style. From championship golf to perfect beaches, we’ve got what you want and more. So kick back, because you’re about to kick it Cancun style.

    Just north of Mexico’s Riviera Maya, on an infinite stretch of white sand and sparkling turquoise waters, is where you will find Cancun, one of the world’s top vacation destinations. The ultra posh Hard Rock Hotel Cancun welcomes luxury-seekers, honeymooners, families and golf enthusiasts to experience the celebrity treatment at its five-star resort on the shores of the Caribbean Sea. Go Gold, Platinum or Diamond on your holiday when you stay in one of the deluxe suites featuring an inventive selection of first-class amenities, and ocean views. Take a culinary journey around the world when you dine at the Hard Rock Hotel’s buffet and highly-praised a la carte restaurants. Leap into a lap of luxury like a rock star, sipping on top-shelf cocktails at this all-inclusive resort’s many upscale and swim-up bars.


    Bring the band and experience a setlist of amenities sure to please them all. From special room service menus just for children, to game rooms, organized family activities, and a unique space just for teens at the Cavern Club, there’s nothing like a stay at the Hard Rock Hotel Cancun.

    THE KIDS CLUB Open from 8AM to 9PM daily, our Kids Club provides a wide range of crazy fun activities for children aged 4 to 12 with an exciting kids’ pool and slide, a trampoline, and even a video and game room stocked with an Xbox 360, movies, a mini-cinema, and so much more.

    THE CAVERN CLUB There’s plenty of fun for your older teens on our white sand beach at The Cavern Club. From sunbathing to beach volleyball and relaxing around the pool, teens will be anything but bored in our action-filled environment. When it’s time to come out of the sun, kids can hit the game room Xbox and Xbox 360 video games, shoot some pool, or play a game of air hockey. Plus, during high season, our disco is open nightly for teens from 13 to 17 to cut loose and rock out. And because it’s All Included, our rock star-style vacations mean never having to break the bank on a family getaway.

    • Air hockey
    • Disco for children ages 13 to 17 (during high season)
    • Movies



    Step inside our hotel in Cancun and you can’t help but notice these are some serious rock star digs. Featuring breathtaking ocean views and private balconies, our Cancun suites and guest rooms offer totally over the top indulgence with hydro spa tub, flat screen LCD televisions with premium satellite channels, plush bathrobes and slippers, top-of-the-line bath amenities, custom bedding with fine linens and a cotton duvet, a well-stocked mini-bar, in-room wine, and a liquor dispenser with top shelf whiskey, tequila, rum, and vodka.

    With all of this, you may never want to leave your Cancun suite – at least not so soon. So go ahead, sink back in your hydro spa tub and relax, or gaze out over turquoise waters from your balcony. Then tell the paparazzi, they’ll just have to wait.


    hard-rock-hotel-cancun-deluxe-platinum smYou have officially arrived. Our Cancun, Mexico suites are designed for rock stars used to getting the best. Over the top? Definitely. These fabulously spacious Cancun guest rooms and suites are well suited for accommodating every member of your entourage.

    Your room is your backstage, so we decked it out with everything you need to rock the show and keep the good times rolling. That means:

    • One King or two double beds
    • Satellite TV with LCD screen
    • A Balcony with two chairs & table and a premium Hard Rock liquor dispenser for the perfect shot.
    • Oh, and did we mention wireless internet and hydro spa tub.
    • Digital safe (laptop size)
    • 24-Hour room service &Turndown Service.

    Views: The views are limited and could be partially obstructed. This category does not include any type of ocean view rooms.

    Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 430 Sq. Ft.


    hard-rock-hotel-cancun-family-suite smRolling with an entourage means you’re going to need a few things to keep the band together – so we’ve included it all. Enjoy:


    • Two connecting rooms, one with a King bed and another with two double beds including a hydro spa tub.
    • LCD Satellite TV, wireless internet, and sunset view balcony.
    • Along with your welcome amenities and Fun In The Sun Bucket Kit
    • An Xbox 360 and DVD player with epic games and DVDs available on request.
    • All you have to do is kick back and enjoy your fully stocked bar with everything from liquor, and beer to kid-friendly snacks and Rock Spa® products.
    • Bathrobes & Slippers including mini size for children.
    • 24-Hour room service & Turndown Service.

    Views: Lagoon view.

    Max Occupancy: 6 guests, including children (ages 4-17) ) & infants (0-3) four adults maximum. A maximum of 1 infant (ages 0 – 3) will be allowed to stay in the same room with 6 guests. This room category is only available for families traveling with children. 763 Sq. Ft.


    roomSuites-rock smThis suite has seen a million faces and rocked them all. Including one bedroom with a King bed and a second with two double beds, we left nothing to chance. Take in an ocean view from your private terrace.

    • One bedroom with a King bed and a second with two double beds
    • Private terrace and most w/ lounge chairs, chairs & table. Living Room. Dining Room
    • Enjoy the best of premium liquor from an in-room dispenser
    • An exclusive restaurant and late-night pillow menu, Aromatherapy
    • Your very own iPod dock
    • Enjoy all the spoils including wireless internet, an LCD Satellite TV, Hydro Spa Tub and luxurious Rock Spa® amenities.
    • DVD Player, CD Player, Bathrobes & Slippers.
    • 24-Hour room service with select menu from restaurants to create a “Special Menu”.
    • Nightly Petit Fours & Nightly Turndown Service

    Views: Ocean/Lagoon View.

    Max Occupancy: 6 guests, including children & infants. 1,065 Sq. Ft.


    Get Your Rock Star Fill

    Dining & Nightlife

    Go on a world tour with the internationally inspired restaurants at the Hard Rock Hotel Cancun. Our highly acclaimed chefs are devoted to creating unforgettable culinary experiences in our specialty restaurants. Featuring a cosmopolitan mix of International, Mexican, Asiatic, Italian, and Argentinean cuisines, there’s truly something for everyone in our restaurants.

    In true rock star style, there are no dining restrictions and reservations are not required at any of our restaurants with the exception of Zen. That means unlimited wine by the glass and by the bottle, all part of a carefully chosen selection of vintages designed to perfectly complement your culinary choice. Chosen from California, Italy, Argentina, Chile, Spain, France, and Mexico to name a few, all wines on our list have scored 85 or higher in major wine publications.

    Zen Find your Zen at our Asiatic-themed hot spot. Zen offers an extraordinary fine dining experience composed of expertly prepared Asian cuisine. During the evening, savor Asian specialties such as Teppanyaki.

    Dress code: Resort casual, no wet clothing or uncovered swimwear is allowed.

    Ciao Sit down to an Italian feast at our very own fine dining spot.. In the mornings, indulge in a sumptuous breakfast of International fare. In the evening, the restaurant becomes a dazzling setting for savoring the finest Italian specialties and expertly prepared pasta dishes.

    Dress code: Casual elegance. Long pants, collared shirts and shoes are required.

    Continental Breakfast: 6:30 am – 7:00 am

    Buffet breakfast: 7:00 pm – 11:00 pm

    Dinner a la carte: 5:30 pm – 11:00 pm

    Ipanema When the sun sets on the Caribbean Sea, Ipanema is the place for an elegant, authentic Brazilian steakhouse experience, complete with rodizio service in true Brazilian style. Indulge in the finest cuts of beef, pork, poultry and more, cooked fresh over spitfire and sliced table-side just for you.

    Dress code: Resort casual, no wet clothing or uncovered swimwear is allowed.

    Open 5:30 to 11:00 pm daily.

    The Market Rock out to fresh and exotic International cuisine at this bountiful buffet that takes you on a culinary odyssey around the world – from Mexico to Asia.

    Cuisine: International buffet

    Service: Breakfast, Lunch and Theme Night Dinner

    Dress code:Casual. Wet clothing or uncovered swimwear not allowed.

    Buffet breakfast: 7:00 am – 11:30 am

    International Buffet: 12:30 pm – 4:30 pm

    Theme night buffet dinner: 6:00 pm – 11:00 pm

    Frida Discover the fiery flavors, spices and passions of Mexico at Frida, serving traditional Mexican cuisine in a festive atmosphere. The a la carte menu offers regional specialties, paired with tasty margaritas and tequilas.

    Cuisine: Mexican a la carte.

    Service: Dinner, Lunch, buffet, pizza, outdoor buffet

    Dress code: Casual. Wet clothing or uncovered swimwear not allowed.

    Pizzeto Pizzeto offers artisanal brick oven-style pizza as well as other Mediterranean influenced dishes.

    Smash Bar

    Open from 10:00 am – 1:00 am

    Dress code: casual

    Dive Pool Bar

    Open from 9:00 am – 6:00 pm

    Snacks: from 10:30 am – 5:30 pm

    Float Pool Bar

    Open from 9:00am – 6:00 pm

    Snacks: from 10:30 am – 5:30 pm

    Bunker Bar

    Beach service from 10:00am – 5:00pm

    Snacks: from 11:00am – 5:00pm


    Amphitheater has bar service during shows on select nights: from 8:00pm – 9:00pm

    Splash Bar

    Open from 9:00am – 6:00 pm

    Snacks: from 10:30 am – 5:30 pm

    24-Hour Room Service

    That’s How We Do Paradise

    Crowds of adoring fans. Always being on stage. Paparazzi at every turn — Every rock star needs to retreat to their hotel room now and then. When you want to dine in, our hotel offers a level of gourmet dining equal to the extraordinary food we’re proud to serve in our fine restaurants. All Day. And All Night.

    Enjoy 24-hour Room Service with a wide selection of freshly prepared entrees and specialties for breakfast, lunch, and dinner, including delectable soups, salads, snacks, and desserts. It’s All Included. Anytime you want it. Just sit back and enjoy.


    Relax. We Got This. Endless Amenities

    When you come to Hard Rock Hotel Cancun, you have a built-in audience of adoring fans who will cater to your every whim. Count on our exceptional staff and extraordinary luxury hotel amenities to deliver an endless variety of fun experiences, exciting entertainment, and indulgent pampering. The Hard Rock Hotel Cancun truly has something for everyone.

    Amenities & Services

    • Freestyle pool with a section for children
    • Pool with hydrojets®
    • Two swim-up bars
    • Kids Club (ages 4-17)
    • Kids pool with games at the Kids Club
    • Billiards
    • Ping Pong & table games
    • Pool volleyball & basketball
    • Sauna/steam room
    • Sun lounge
    • Rock Spa® facilities
    • Daily activities & non-motorized water sports
    • Body Rock ® Fitness center
    • A lighted tennis court and basketball
    • Theme parties or shows nightly

    Dive Into Luxury, Pools Of The Hard Rock Hotel Cancun

    Prepare for some serious relaxation with full food and beverage service alongside an exotic outdoor pool. With two swim up bars, our expansive lagoon-style pool features a kid-friendly wading pool, thrilling water sports, and three outdoor hydro spa tubs including an adults-only tub to for the ultimate in relaxation.

    • Freestyle pool with two swim-up bars
    • Kid’s section in the main pool
    • Two outdoor hydro spa tubs
    • Kids pool with slides at Kids Club

    Here, there’s something for everyone. Step up to the Hard Rock Hotel Cancun and enjoy.

    That’s all there is to it.


    WATER SPORTS  Set against the sparkling turquoise ocean, our beachfront resort offers a water-filled paradise of exotic fun for all with lagoon-style pools and kiddie pools, water slides, and full service. Enjoy pool volleyball and basketball, daily water activities, and more.

    LAND SPORTS We’ve got stellar recreational amenities and endless things to

    do at the Hard Rock Hotel Cancun. Hit the tennis courts by day or play basketball at night at our lighted court. Go for a run on the beach or around the property. Our concierge can give you the inside scoop on staying active at the resort and arrange all of the details.

    If you’re just in the mood to workout, get your sweat on at our Body Rock Fitness Center. The state-of-the-art gym has everything you need to achieve that rock star physique, including cardio and weight equipment accented with one-of-a-kind priceless music memorabilia.


    With service and style that knows no limits, we took all the awesome of Rock & Roll and made it a vacation that has to be experienced to be believed. That means access to unbelievable All Inclusive amenities like experiential dining at 9 world-class restaurants, never-ending cocktails and in-room drinks from a personal liquor dispenser, legendary entertainment, and top-shelf everything across the board. It’s All Day! All Night! All Included, baby.


    • 5 Star accommodations
    • Casual and à la carte dining
    • Beverages (alcoholic & otherwise)
    • Delicious snacks
    • Top-shelf in-room liquor dispenser
    • 24/7 in-room service
    • Land sports
    • Fitness center
    • Pool & beachside service
    • Daily activities
    • Nightly entertainment
    • Live entertainment
    • Free Wi-Fi in-room & resort-wide
    • Parking free
    • Unlimited phone calls to the Continental US and Canada
    • Private function concessions
    • Gratuities included

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    Whatever your choice of suite, we'll leave you breathless.

    Immerse yourself in a variety of beautifying and relaxing treatments.

    Exclusive offers on top of unmatched all-inclusive luxury amenities and services.

    Enjoy a spectacular round of golf f in one of the most sensational vacation destinations in the world.